Dispute Resolution

Internal Dispute Resolution

If you do have a complaint, please contact us by email addressed to; The Complaints Officer at  compliance@connective.com.au , please make sure you include as much information as you can.

You should explain the details of your complaint as clearly as you can. You must do this in writing. When we receive a complaint, we will attempt to resolve it promptly.

Australian Credit Licence Number 439729 Authorised Rep of AFSL 342766

Privacy Policy

“We are committed to protecting your privacy. We use the information you provide to assist you with your credit needs. We only provide your information to the companies with whom you choose to deal (and their representatives). We do not trade, rent or sell your information. If you don’t provide us with full information, we can’t properly advise or  assist you. You can check the information we hold about you at any time. For more information about our Privacy Policy, ask us for a copy or visit our website.”